AI agents run our marketplace: sales, staffing, escrow and delivery

Part one of two — what we automated between 2023 and 2026, and how an order actually runs with no human in the loop.

Lfcarry is our Y Combinator company (Legionfarm Inc, W20) — a coaching, carry and boosting marketplace. A customer pays to play with top players: finish a raid, take a specific weapon, push a rank — partly for the experience of playing with a pro team, partly for the reward itself. Often they pay for the result outright, so a team has to be assembled to deliver that result.

In 2023 we went full-time on AI automation. Agents took over sales, reactivation of past buyers, customer service and supply acquisition — and then the delivery itself: the agent that closes the sale also finds the right pros, holds the money in escrow, runs the order chat and closes the loop, autonomously. At peak the company ran on 140 people; by 2024 it was ~70; today it is 3 humans and the fleet.

Below is one real order, end to end, in the product UI — then the reactivation engine and the fleet behind both. Part two — how the same fleet took over product marketing in June 2026 — is here.

The assistant closes the sale — in the buyer’s own words

what you see: buyer app the same order in OrderHub (shown later below)

colton.r 11.62 USDC-LF☰

Destiny 2 Garden of Salvation

Friday · Jul 18, 6:47 PM

Emily opened this request from a note in your previous order — #584F02 · Pantheon runs — and reached out by text

Emily · LFCarry

hey Colton, it’s Emily from LFCarry — during your Pantheon runs you said you still wanted that Reckless Oracle from Garden. Still on the list? tell me what you want it for and I’ll spec the exact roll.

SMS · text

Emily · LFCarry

no pressure — but hop in here and we’ll figure it out together: lfcarry.com/c/691A28

SMS · text

Yeah lol saw a streamer just deleting rooms with it in the new Pantheon. I want that for my void warlock build

SMS · text

Emily · LFCarry

got it — that build with the right roll is nasty. kicked off deep research on the current perk pool + fastest farm path; hop in the chat, I’ll have it in ~2 min.

SMS · text

Ok I’m here

I was thinking Destabilizing + maybe Repulsor Brace? Or is that Chaos Reshaped thing better. Keep seeing it in Pantheon vids

LF App

Emily · LFCarry

on it — research running. pulled the current GoS pool + your devour build context, give me ~90 sec.

LF App

Emily · LFCarry

Research done — you were circling the right perks. The roll: Destabilizing Rounds + Chaos Reshaped, range masterwork. Destabilizing clears whole packs and stuns champions; Chaos Reshaped stacks to +35% damage with healing in long fights. Repulsor would be wasted — your build already heals on every kill.

The plan: self-play Garden of Salvation with our team — 2 sessions, ~3h each; you keep every drop and craft the exact roll. $194 all-in. Want the 4-perk Ultimate version instead — $380.

LF App

Deep research · 12 sources Show reasoning & details ▸

Catalog match — Reckless Oracle instant

34 pro notes 1.1s

Web search × bungie.net 2.4s

Web search × blueberries.gg 3.1s

Read guide — perk pool confirmed 4.8s

Price build $194.00 23s

Ok I’m sold.

Cash hits Monday tho, can you ping me Monday morning?

LF App

Emily · LFCarry

done — I’ll text you Monday ~9am and hold a Tuesday evening slot with the team so you start the same week. anything changes, just write me here.

LF App

Monday · Jul 21

Emily · LFCarry

morning Colton — Monday ping like you asked. Your Reckless Oracle card is ready in the chat, still $194, and Garden of Salvation is featured this week so timing’s solid: lfcarry.com/c/691A28

SMS · text

Scheduled Monday 9:00 AM ping · kept on time Show reasoning & details ▸

Scheduled Monday 9:00 AM ping Fri 7:03 PM

Sent on time Mon 9:00 AM

I believe the Chaos Reshaped roll is only in Pantheon though.

SMS · text

Emily · LFCarry

Good question — Chaos Reshaped debuted in Salvation’s Edge and Pantheon gets the multi-perk version, but it’s also in the refreshed Reckless Oracle pool on the GoS version; once your pattern’s unlocked you craft it from that same pool. I put both options in the chat — base $194, Ultimate $380.

SMS · text

Reckless Oracle — God Roll

Reckless Oracle — God Roll

$194.00

Destabilizing Rounds

Chaos Reshaped

Ranged masterwork

Garden of Salvation farm — self-play with the team

Payment required: $194.00

Booked sessions · 2 sessions · Tue & Thu 7 PM ET · ~3h each — reserved on accept

Accept

OK, sounds good, I will pay now.

LF App

Emily · LFCarry

Tap Accept and run checkout — the $194 lands as USDC in your personal wallet. From there I take the escrow: shortlist GoS pros, sign the smart contract, book your two sessions and manage delivery end to end.

What the buyer sees after paying — the order chat opens:

The AI agent finds the pros, holds the escrow, and runs delivery in our pro workspace

The same $194 order — 691A28 — inside OrderHub.

Team DawnbreakPro workspace · Destiny 2 raids

LF

Order 691A28 · Reckless Oracle — god roll team order chat · 2 pros + OrderHub AI · buyer relayed cross-channel

In progress

Order 691A28 attached to your team · smart contract · $97.00 USDC locked in escrow

kestrel_gg assigned moss_raids to the order

Our teammate is ready to start today at 7 PM Eastern — confirming with the customer.

FUSION NOTEby kestrel_gg · 41 min ago

That’s 8 PM my time, works.

by moss_raids · São Paulo · 39 min ago

Perfect — I’ll relay to our customer, send the intro and set the reminders.

OrderHub AI · internal · pros only · 38 min ago

Pinged the buyer over SMS · reminder set for 6:30 PM Eastern.

NOTEOrderHub AI · 37 min ago

Great news — your fireteam is set for tonight, 7 PM Eastern Time. You’ll be raiding with moss_raids, one of our top Garden of Salvation sherpas. He’ll add you in-game before the run.

CUSTOMERby OrderHub AI · 36 min ago

Hey! My Bungie ID is Dawnbreak#7741 — add me as a friend, I’ll invite you closer to the time.

CUSTOMERby moss_raids · 12 min ago

C

Cool

client · 9 min ago sent from SMS

Type your message here… (⌘V / Ctrl+V to paste a screenshot)

Customer Notes AI

LF691A28 In progress

Garden of Salvation Raid — Reckless Oracle

Destiny 2 · PC

Order details

• Boost Method: Self-play (with pros)
• Target: Reckless Oracle — god roll
• Perks: Destabilizing + Chaos Reshaped
• Sessions: 2 booked · Tue + Thu 7 PM ET

Your payout

$97.00 USDC

splits across the fireteam on release

Escrow

Funds lockedBase

0x84cE…91C7

Releases on buyer confirmation

Assigned pro

moss_raidsSão Paulo · GoS 214 clears

Complete Manager review

Reproduced from the live OrderHub pro workspace · identities redacted

The regulars came back: +$94K in three months, on $0 ads

Reactivation · owned channels

114K agent messages → 34,724 customers reached · Jun–Jul

LF App63.8K

Discord6.4K

📱SMS · text139.1K

✉️Email160.5K

We wired the whole accumulated base into OrderHub and put agents on the outbound humans used to run; feedback from buyers and pros flows straight back into the system, so the loop reinforces itself. High season on this engine: $214K in 3 months vs $119.7K at the prior pace — +$94K incremental, on ~$3K of email/SMS tooling and $0 ads. The 3 agents that run it:

Herald · outreach & retention

Runs the outbound — the waves above are his work, in weekly hypothesis cycles. Next: acquisition into a multi-million-gamer contact base — social-comment outreach, list building, owned-channel content.

Echo · buyer chats & sales

Manages every buyer conversation — 205K messages this summer across requests, sales, order chats and onboarding — and pipes what buyers ask for back into the build loop.

Scribe · catalog & pricing

Keeps 1,000+ live offers priced and fresh — market research in, price and copy updates out, daily.

The fleet that runs it

Agents talk to customers and pros in every chat. What they learn flows to 12 specialist agents; the specialists ship fixes, features and prices back — enhancing the chat agents. That is the loop. One PM agent (Atlas) orchestrates: it routes, it does not do the labor. The operation that took ~70 people in 2024 runs on 3 humans today.

You’ve met three of the twelve here — Herald, Echo and Scribe, plus Emily, the buyer-facing assistant they all serve. Beacon — search, guides, AI answers — carries part two. The rest: Forge builds OrderHub itself, Mint runs payments and checkout, Crucible guards delivery quality, Quill keeps the data rails, Bastion owns security and infrastructure. Marginal token cost is near zero — the fleet runs on rotated subscription quotas and local models, not metered API spend. This case study was researched, written and assembled by one of them.